Your Status
tells LINDA how to respondWhat LINDA tells customers
Operational Hours
Optional scheduling window for the agent.
Disabled — agent has no hour limits unless status/rules block scheduling.
Opening Greeting
LINDA's opening line for new conversations.
Live Context
optionalDeals, closures, new parts anything LINDA should know right now.
LINDA weaves this in naturally won't read verbatim.
Assistant Identity
Name
Linda's Voice click to preview
female + neutral voices same for calls & web
Personality Mode
synced ↔ Agent ToneSaved here → syncs Agent Control Tone automatically.
AI Settings
AI Answers Calls
AI Answers SMS
Auto-Upsell
Max Auto-Discount15%
0%25%
Auto-save is enabled. Manual save is optional.
Services & Pricing
9 items activeAdd, edit, or remove services. LINDA quotes from this list on every call and chat.
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